This Policy was last modified on 30 June, 2025.
This Privacy Policy (‘Policy’) explains the privacy rules applicable to personal information collected by Redmob (‘we’, ‘our, ‘us’) and your rights under the data protection laws. If you have any questions or comments about this Policy or any other privacy matters please do not hesitate to contact our data protection officers at privacy@redmob.io.
We reserve the right to update this policy at any time. Any changes will take effect immediately upon publication. To stay informed, please check the latest version regularly at www.redmob.io.
Purposes and Personal Information Collected
Purpose: Providing our Data Management and Programmatic Services.
Redmob delivers a range of services designed to support the digital advertising needs of our clients while enabling responsible and transparent data practices.
Data Management Services: As a data broker, Redmob provides a comprehensive suite of data management solutions that enable our clients to organize, enrich, and activate customer and prospect data in a privacy-conscious manner.
Programmatic Advertising Services: In parallel, Redmob operates a programmatic advertising exchange that facilitates real-time transactions between advertisers and publishers. This platform supports the automated buying and selling of digital ad inventory and enables advertisers to reach relevant audiences more efficiently.
Over the past 12 months, Redmob has disclosed and sold personal information provided below to third parties for business and commercial purposes, as defined under applicable data protection laws. Please note that Redmob does not collect personal identifiers such as names, addresses, phone numbers, or ID numbers. Instead, we collect technical data—like device and browser information—using cookies, device IDs, and tracking pixels.
Categories of Personal Information:
Mobile Advertising IDs (MAIDs) — such as Google Advertising ID (GAID), Apple ID for Advertisers (IDFA), and Connected TV (CTV) device identifiers.
Device and browser details (e.g., operating system, language settings)
General geographic location
Hashed emails
Network/internet service provider
IP address and visit timestamps
Apps visited
Client-provided segmentation or audience categorization
Purpose: Customer Support.
We process user information to deliver customer support, handle questions, and resolve problems.
Categories of Personal Information:
Email address
Inquiry subject and content
Date of inquiry
Any attachments provided
Name and/or surname (if included)
Our response to the inquiry
Any additional information you choose to share
Purpose: Management of Business Relationship With Our Partners.
To initiate and manage business relationships, we process the information of representatives of our clients and partners.
Categories of Personal Information:
Full name
Job title
Contact details (email, telephone number)
Company name and website
Country
Services ordered
Payment-related information
How you learned about our company
Purpose: Compliance and Protection of Our Legal Interests.
We retain and use certain data to comply with legal obligations (e.g., accounting or archiving) and, if needed, to defend our rights or respond to legal claims.
Categories of Personal Information:
Name, surname, email
Contracts and supporting documents
Legal correspondence, filings, pleadings, and annexes
Regulatory or investigative communications
Information on legal violations, incidents, or offenses (if applicable)
Other information needed to comply with legal acts or defend our rights and interests.
Purpose: Recruitment.
To identify and evaluate potential candidates for employment or cooperation, we process application-related data submitted to us.
Categories of Personal Information:
Name, surname, email, and phone number
Curriculum vitae (CV)
Employment history and any other information you voluntarily submit
Sharing, Collecting and Storing Personal Information
We only share your information when it is necessary for the purposes described above and in accordance with applicable laws. Third-party recipients may include our clients and ad tech partners; marketing service providers; CRM system providers; social media service providers; IT and communication services and tools providers; cloud computing and work management service providers; other service providers.
We retain information only for as long as necessary to fulfill the purposes for which it was collected, and in compliance with applicable legal requirements:
We retain data that is needed to provide our services for up to 30 days.
We retain your recruitment-related data for a period of three years following the conclusion of the relevant recruitment process. If your data is obtained based on your consent or collected from professional social media platforms, we retain it for up to five years from the date of your consent or the date of collection, whichever is applicable.
We retain data for legal reasons and record-keeping purposes for a period of up to ten years.
Information About Minors
We do not knowingly process the information of minors under 18 years of age. By using the website and/or our services, the user asserts they are not under 18 years of age. If you are under 18 years of age, please do not use our website and/or services and do not submit any information through our websites or services without the parents’ permission. If we become aware that we have inadvertently received information of minors under 18 years of age, we will delete such information from our records.
Your Rights
To know the personal information we collect, use, disclose, or sell.
To correct any inaccurate or incomplete information we hold about you.
o delete your information when it is no longer necessary or processed unlawfully.
To restrict the processing of your personal information if you contest its accuracy, object to its use, or require it for legal purposes.
To receive your data in a structured, commonly used, and machine-readable format or to request its transfer to another data controller (applies to data you provided and which is processed based on consent or contract by automated means).
To withdraw consent at any time where your data is processed based on consent (see Section 2 for details).
To file a complaint with your national data protection authority (e.g., where you reside, work, or where a potential violation occurred).
To opt out of further data collection and processing if you no longer want us to process your information.
To not be discriminated against for exercising your data protection rights.
To object to the selling of your data.
Your Right to Know
You may request information about how we collect and use your personal information. Once we validate your request, we will provide:
The types of information we’ve gathered and where it came from
Our business or commercial reasons for collecting it
The categories of third parties with whom we share your information
The exact data points we hold about you
Any other details required by law
Please note that we have shared information with third parties for business or commercial purposes as described in Section 2 of this policy.
Right To Be Forgotten
You have the right to request that we delete any personal information we maintain about you, subject to applicable legal exceptions. To submit a deletion request, please contact us at privacy@redmob.io with “Data Erasure Request” in the subject line and sufficient details for us to verify your identity.
We may need to retain certain data to:
Complete a transaction or fulfill a service you requested.
Detect or prevent fraud, security incidents, or misuse.
Comply with financial, tax, or regulatory record-keeping obligations.
Exercise or defend legal claims.
Perform internal tasks compatible with the context in which the data was collected.
Other cases in accordance with applicable laws.
Right Not To Receive Discriminatory Treatment
You will not be discriminated against or penalized for exercising your legal rights. Exercising those rights cannot result in you being denied goods or services, charged a different price, or offered an inferior quality of products or services.
Right To Object To The Sale of Information
You may request that we stop selling your personal information at any time. If you choose to exercise this right, we will cease sharing your data with third parties for sale or marketing purposes. To opt out, simply click the “Do Not Sell My Personal Information” link below, and we will honor your request immediately.
5. Cookies and Similar Tracking Technologies
Yes. Cookies are small textual files containing an identifier that is sent by a web server to your web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Our website places the following cookies on your device:
Functional cookies:
Name
Purpose
Maximum Storage Duration
__cf_bm
Cloudflare bot management cookie for identifying trusted web traffic.
Session
__cuid
Unique user identifier for session tracking.
400 days
__hssrc
Used to determine if the visitor has restarted their browser (HubSpot).
Session
__Secure-1PAPISID
Used by Google for user security and identifying signed-in users.
399 days
__Secure-1PSID
Stores user preferences for Google services.
399 days
__Secure-1PSIDCC
Google content security cookie.
365 days
__Secure-1PSIDTS
Google cookie for secure session timestamp tracking.
365 days
__Secure-3PAPISID
Google profile personalization and ads relevance.
399 days
__Secure-3PSID
Google profile-based ad targeting.
399 days
__Secure-3PSIDCC
Google security cookie to prevent misuse.
365 days
__Secure-3PSIDTS
Security cookie used for session timestamping.
365 days
__Secure-ENID
Used for securing digital properties and preventing misuse.
287 days
_tt_enable_cookie
TikTok tracking consent cookie.
90 days
AEC
Verifies user integrity and request legitimacy.
68 days
ajs_anonymous_id
Segment anonymous user ID cookie.
365 days
ajs_user_id
Stores a unique user ID to recognize returning visitors.
365 days
APISID
Used by Google to store user preferences and information.
399 days
APISID
Used by Google to store user preferences and information.
399 days
apt.sid
Session ID for application performance tracking.
Session
apt.uid
User ID for application tracking.
365 days
fs_uid
FullStory user session tracking cookie.
351 days
has_account
Indicates user account status.
Session
HSID
Used by Google to authenticate users, prevent fraudulent use.
399 days
intercom-device-id
Maintains unique device ID for Intercom messaging continuity.
259 days
intercom-id
Allows chat sessions to persist across page loads in Intercom.
259 days
intercom-id
Maintains Intercom chat session continuity.
231 days
intercom-session
Tracks Intercom session continuity between pages.
7 days
last_user_id
Stores last known user ID for return recognition.
30 days
NID
Google cookie for preferences and security across Google services.
182 days
OptanonAlertBoxClosed
Stores user dismissal of cookie notification.
259 days
OptanonConsent
Stores cookie consent status.
365 days
optimizelyEndUserId
Unique user ID for Optimizely experiments.
Session
optimizelySession
Tracks session activity in Optimizely tests.
74 days
OTZ
Used by Google Analytics to track website traffic and behavior.
9 days
pd_account
Stores the account ID associated with a session.
Session
pd_language_selection
Stores user’s language preference.
Session
pd_referrer
Captures referrer information for pipe tracking.
365 days
pipe-data
Stores data passed between sessions in Pipe.
Session
pipe-last-active
Captures the last active time for pipe session tracking.
Session
S
Maintains session authentication.
Session
SAPISID
Used by Google to store user profile and preferences.
399 days
session
Identifies user session for continuity and analytics.
354 days
session.edit
Tracks edits or changes within a session state.
Session
SID
Google user session ID for authentication and analytics.
399 days
SIDCC
Google security cookie to protect data.
365 days
SSID
Stores Google user information to personalize ads.
399 days
ttcsid
TikTok session ID for tracking.
90 days
Analytics cookies:
Name
Purpose
Maximum Storage Duration
__hstc
Main cookie for tracking visitors via HubSpot. Includes timestamps and session counts.
175 days
_clck
Persists the Clarity User ID and preferences across pages.
360 days
_ga
Used to distinguish users for Google Analytics.
400 days
_ga_#
Another Google Analytics ID variant used to differentiate traffic.
395 days
_hjSessionUser_#
Hotjar session user tracking cookie.
365 days
_lfa
LinkedIn Ads ID for retargeting visitors.
360 days
_rdt_uuid
Reddit ads analytics cookie for user session tracking.
90 days
analytics_session_id
Tracks active analytics session.
365 days
analytics_session_id.last_active
Stores last active time for analytics session.
365 days
FPAU
First-party Analytics User ID cookie.
79 days
FPID
First-party Analytics Persistent ID for user recognition.
400 days
FPLC
First-party Analytics Lead Cookie for lead attribution.
1 day
hubspotutk
Tracks a visitor’s identity for HubSpot forms and analytics.
175 days
last_touch_visitor
Stores timestamp of last interaction for visitor tracking.
25 days
visitor_id
Stores a unique ID for analytics purposes.
Marketing cookies:
Name
Purpose
Maximum Storage Duration
_fbp
Main cookie for tracking visitors via HubSpot. Includes timestamps and session counts.
175 days
_clck
Used by Google AdSense to experiment with ad efficiency.
71 days
_gcl_au (alt)
Same cookie across different domain (fram vs redm).
79 days
_gcl_aw
Used to store click information for Google Ads campaigns.
90 days
_gcl_dc
Used for DoubleClick campaign data tracking.
90 days
_gcl_gs
Google Ads service cookie for conversion tracking.
90 days
_ttp
TikTok ad personalization and attribution cookie.
90 days
_uetssid
Used by Bing Ads to store and track user sessions.
1 day
_uetvid
Bing Ads user tracking across websites.
364 days
ADS_VISITOR_ID
Tracks anonymous visits across Google ad systems.
86 days
You can adjust your browser settings to block all or some cookies, or to prompt you before a cookie is stored. Please be aware that removing or blocking cookies may prevent you from using certain features or accessing parts of our site.
Use of Authorized Agent
You may appoint an authorized agent to submit an opt-out request on your behalf by providing us with written confirmation of their authority. Please include a copy of that authorization when you submit the request. We reserve the right to refuse any agent’s request if they cannot demonstrate they’re properly empowered to act for you.